Building a remote intrapreneurship program
Design Thinking • Innovation Management • Intrapreneurship
About Raiffeisen Bank International
Raiffeisen Bank International is one of the leading commercial & investment banks in Austria and CEE (Central & Eastern Europe). As a driving force for innovation, they help shape the future with a variety of diverse projects in Corporate, Retail and Investment Banking. Together, we established and developed an Agile Innovation Program which took place purely virtually in 14 countries. In more than 10 weeks, almost 50 intrapreneurs and agile coaches were trained.
50
17
Employees from 17 Countries
170
During the first fully-remote intrapreneurship program “Agile Innovation Project” in 2020, the coaches from TheVentury helped guide the intrapreneur teams through the innovation process with competence, creativity and UX/UI resources. Throughout the program, the virtual collaboration and co-creation was very fruitful and supported the teams in generating insightful outcomes.
Christina Pfeiler
Senior Innovation Manager
Raiffeisen Bank International
How we made it happen
Challenge
Comparable intrapreneur programs were already offered in recent years. Due to Covid, all projects had to be held purely virtually. Despite these circumstances, it was important to work on the selected innovation topics with the teams in the given timeframe of 10 weeks, to learn methods such as design thinking, and to coach the teams individually to achieve their best performance.
Approach
Through a good mix of technical tools that support virtual learning (e.g. Miro) and building team rituals in a purely remote setting (e.g. Team Canvas and virtual retros), we created a good foundation for collaboration (with other external partners).
Building on this, we were then able to take the 8 teams in this “Agile Innovation Project” from understanding their customer’s needs (e.g. through interviews) to building solutions for them (e.g. teams were able to build Landing Page prototypes – on their own).
During those 10 weeks, we switched between day sessions, coaching sessions and design sprints – depending on what the teams needed and what made sense for the current methodology transfer.
Result
At the end of the Agile Innovation Project, all 8 teams managed to deliver & hand over working prototypes, sophisticated ideas and valid customer insights to the business line.
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