Customer Service Bots: The Sweet Spot between Humans and Bots

The good news: Everyone’s life just got way easier - Thanks to customer service bots. A quick throwback to a customer service experience not so long…


Design Thinking - Approaching problems from your users' point of view

Not only did she explain the topic to TheVentury in a 4 hour long workshop recently, Kathrin Zirn even agreed to an interview on the topic of Design…